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International - 中文

We can ship internationally on most products. Please read below for further information.
Do you deliver your products outside of Denmark?
Yes, we most certainly do. We already have a number of foreign customers, who rely on our great selection, customer service, and competitive price points. - Please note: All of our speakers are priced per piece and not pair

How do I place an order?
Because of our website being entirely in danish, there's an obvious language barrier, for foreigners. So, when you have decided what to order, please e-mail us at mail@tapeconnection.dk with your order details, address information etc. We will then process your order, and e-mail you an order confirmation with our banking details.

What are the freight rates?
Well, it depends on the destination and size/weight of the order, but if you would like a quote on freight before placing your order, please send us an e-mail at mail@tapeconnection.dk


Examples on freight cost, based solely on weight. Please use as a guideline. All prices are in EURO.
Based on Post Nord. Note that to certain destinations like Greenland, we can also offer economy shipping,
at almost half rate, but with a longer time of delivery. 

  France, Germany, Sweden, UK Norway, Iceland Pharoe Islands Greenland
0-1 kg. €25 €30 €33 €35 
1-5 kg. €37 €41 €42 €55 
5-10 kg. €60 €65 €57 €108 
10-15 kg. €71 €85 €77 €162 
Est. time.  2-5 workdays 2-6 workdays 2-3 workdays 2-6 workdays


What types of freight do you offer?
Road via either DSV or TNT, depending on the size and weight of the item. On smaller items we use PostNord (Danish Postal Service)

When can I expect my order to arrive?
Most of our items are in stock at our own warehouse and are ready for dispatch within a few days. Items that are not locally stocked, will be ordered from our suppliers, and are mostly ready for despatch within 1-2 weeks. Please allow 7-10 days on top of that for the actual delivery from us to you.

How can I pay for my order?
We currently only accept payment via bank transfer, for orders made from outside of Denmark.

Does (insert product) work in my country?
All of our electronic products, are 230v compatible. The vast majority of the larger hi-fi components have interchangable power chords, so you can easily re-fit it with a new one, that fits your AC wall sockets. Smaller items that come with an external power brick, or items with a fixed power chord, can be fitted with an adapter plug.

What are the warranty periods?
All products are warranted for two years.

Do I have to pay Danish VAT? 
Yes, if you live in a country that is part of the EU, you have to pay the Danish VAT. All prices on our website are inclusive of 25% VAT. If you live in a country that is NOT part of the EU, we will deduct the VAT from your order. Please be aware that any incurring customs and handling fees are to be paid by you, when the product(s) enter your country.


What is your return policy?
You have the option to return a product you've ordered, within 2 weeks of receipt. Return freight is not covered by us. There is no restocking fee for returned items.

My question wasn't answered!
No problem - send us an e-mail with any questions you might have at mail@tapeconnection.dk

國際運送

我們大多數的產品都可支援國際運送,請參考以下來了解詳細國際運送內容。

是否提供丹麥之外國家運送?
是的,我們大多數的產品都可支援國際運送。我們提供大規模選擇,親切的客戶服務與具有競爭力的價格給全球客戶。 請注意:我們所有音響售價是以單一產品來計價。

如何下訂單?
我們的網站目前只支援丹麥文,但您可以透過電子郵件與我們聯絡來下訂單。請將您的訂單內容(產品名稱或編號,運送國家地址和聯絡方式)發送到mail@tapeconnection.dk,我們將立即處理您的訂單並以電子郵件回覆您。

如何計算國際運費?
運費計算取決於訂單運送目的地,尺寸,重量。如果您想在下訂單之前知道運費報價,請透過電子郵件與我們聯絡mail@tapeconnection.dk

運送方式?
運送方式取決於尺寸和重量,訂單產品可經由DSV或TNT來運送。對於較小的產品,我們使用PostNord(丹麥郵政服務)。


成功付款後需要多久可以收到產品?
我們大部分的產品都有倉庫現貨,並且能在一兩天內出貨。其他沒有現貨的產品我們需從配合的供應廠商訂購,這通常需要7到14天。從出貨到貨物送達請允許7到10天。

付款方式?
我們目前只接受銀行轉帳為付款方式。

此產品在我的國家是否可使用?
我們所有電子產品都支援230伏特電力。大多數的Hi-Fi(高傳真/高靈敏)組件都具有替換式電源插頭,您可以容易地使用適合的AC電源插頭做交替。具有外部電源磚,或具有固定電源插的較小產品,可以使用電源轉接器來搭配使用。

保修期限?
所有產品的保修期限為兩年。

需要繳納丹麥增值稅?
我們的網站所有價格已包括25%增值稅。如果您所在國家不是歐盟的一部分,您不需要繳納丹麥增值稅,我們將從您的訂單扣除增值稅。請注意,歐盟外的客戶必須負責所有關稅與報關手續費用。但是如果您所在國家是歐盟的一部分,您必須支付丹麥增值稅。

退貨政策?
若購買的商品有任何問題,我們將樂意提供協助解決問題。顧客於商品送達的14天內皆可辦理退貨。您在郵寄退貨包裹時,需自行負擔運費。


還有其他疑問
沒問題!請透過電子郵件與我們客服聯絡 mail@tapeconnection.dk



Tape Connection mkII - Europaplads 6 - 8000 Aarhus C. - Telefon 86760806 - E-mail mail@tapeconnection.dk - CVR 32773443

                    



Billeder, tekster, design og indhold på tapeconnection.dk er beskyttet af copyright og al brug, kopiering og affotografering uden tilladelse er forbudt.
Overtrædelse vil jf. § 38 blive afkrævet vederlag og blive retsforfulgt.

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