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Tape Connection mkII
Søren Nymarks Vej 21
8270 Højbjerg
Denmark

Telephone: +45 8676 0806

E-mail: mail@tapeconnection.dk

VAT number: 32773443

In Denmark? Come by our store

We offer a large selection in our online store and most of them are available for demo at our brick and mortar location.

Opening Hours
Monday-Friday 10.00-17.30
Saturday 10.00-14.00
Sunday Closed

Why you should choose Tape connection

More than 30 years in the Hi-Fi business
Expert Advice & Support
Manufacturer Authorized Dealer
14 days return policy

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Privacy Policy

Customer data protection

Responsible for handling data

KC Audio ApS (LLC) / Tape Connection

Søren Nymarks Vej 21, 8270 Højbjerg

VAT: DK32773443

Phone: +45 8676 0806

mail@tapeconnection.dk

What is the purpose of collecting data?

We need your name and address to be able to deliver the products you have ordered from us. Your e-mail and phone number are used if we for some reason need to get in touch with you about your order. This information is registered in our POS-system and printed on your invoice. This to ensure that we can solve future warranty issues, should any arise, and verify that the product has been purchased from us. If you decide to sign up for our newsletter, your e-mail address will be used for targeted advertising across platforms, including via e-mail. We are bound by and live up to Danish consumer and data protection laws and by shopping on our website you agree to us handling your data. It is not possible to shop on our website without supplying this information. We need to know where to send your items and your payment details are verified against your supplied information.

Who has access to your data?

Employees at KC Audio ApS / Tape Connection have access to this data
Our accountant for accounting purposes, when needed.
Public authorities by request
Our Danish suppliers of IT services
Logistics partners for creating packaging slips
When signing up for our newsletter, the data you supply (e-mail address, name, last name, country) will be stored on US based servers.

For how long do you keep this data?

It is optional to create a user profile on our website. The user profile is deleted within one (1) year if no activity or use is registered. The profile cannot be recreated. If you wish to keep your user profile you will have to log in on our website at least once a year. Orders created in our online sales system are anonymized after two years, regardless of these being connected to a user profile or not. Invoices in our POS-system are kept for five (5) years from the end of the fiscal year in which the order was placed.

Your data and your rights

We handle your data and information in accordance with the GDPR act. According to article 15-22 you have the right to:

Withdraw your consent to our handling of your data
To request a copy of your collected data and receive further information with regards to the use of this data and receive information on how to file a formal complaint, if needed.
To have your data and information corrected if wrong.
Under certain circumstances have your data erased or limited or object to our, otherwise, legal handling of your data.
Under certain circumstances receive a copy of the collected data
File a complaint with Datatilsynet (Danish Data Protection Agency) on the grounds of how your data is handled.

Data collected when contacting Tape Connection by e-mail

Why we collect and how we handle the data you send us via e-mail and your right to have these corrected, deleted etc.

Responsible for handling data

KC Audio ApS is responsible for handling the data you supply when contacting us.

Reason for collecting data

To be able to handle your request we need to collect and handle the data you supply. Usually this is limited to e-mail address and name.

Third party handling of data

KC Audio Aps uses external data processors to handle customer inquiries via e-mail and/or social media channels. Your information is used solely for the purpose of answering your inquiry.

Sharing of data

KC Audio ApS reserves the right to share data within the company between trusted employees, to be able to handle your inquiry in the best possible way.

Transfer of data to data processors in countries outside of Denmark

Our data processor and provider of e-mail services uses servers physically located in Denmark. Our data processor and CRM service provider uses servers located in the EU as well as outside of the EU, including the United States of America under the Privacy Shield frameworks.

We handle your data and information in accordance with the GDPR act. According to article 15-22 you have the right to:

Withdraw your consent to our handling of your data
To request a copy of your collected data and receive further information with regards to the use of this data and receive information on how to file a formal complaint, if needed.
To have your data and information corrected if wrong.
Under certain circumstances have your data erased or limited or object to our, otherwise, legal handling of your data.
Under certain circumstances receive a copy of the collected data
File a complaint with Datatilsynet (Danish Data Protection Agency) on the grounds of how your data is handled.